UK Liberty

How databases work

Posted in database state, state-citizen relationship by ukliberty on March 19, 2008

ThisisBristol:

A Clevedon woman has been told to retake her driving test – because the DVLA has lost its record of issuing her a licence.

The agency agrees that Dawn Wood passed her test nine years ago and even has her original licence but is refusing to return it.

The 37-year-old’s problems started when she moved house last November.

She and her husband Damon, 41, sent off their licences at the same time so their new address in Coleridge Vale Road South could be added.

Her husband’s licence was returned but after several weeks there was no sign of Mrs Wood’s.

When she called the agency to check what was happening, staff told her although they had a record of her passing her driving test in March 1999, they had no record of ever issuing her a licence.

They told her the only way to get a new licence was for her to re-take her driving test and apply for a new one – at her own expense.

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